Terms of service

INTRODUCTION
Welcome to Stones Work. By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions.

GENERAL

  • These terms apply to all purchases made from Stones Work.
  • We reserve the right to change these terms at any time. Changes will be posted on our website.


PRODUCTS

  • Stones Work sells marble basins and other marble products.
  • We strive to provide accurate descriptions and images, but actual products may vary slightly in color and pattern due to the natural characteristics of marble.


ORDERS AND PAYMENT

  • All orders are subject to acceptance and availability.
  • Payment must be made at the time of purchase using the payment methods provided on our website.


SHIPPING AND DELIVERY

  • Orders are processed the next business day.
  • Delivery is free within Australia and typically takes 2 to 5 business days.
  • Customers may also pick up orders from our shop on the same day of purchase.


RETURNS AND REFUNDS

  • We accept returns within 14 days of delivery for a full refund or exchange, provided the product is in its original condition.
  • Return shipping costs are the responsibility of the customer unless the product is faulty or incorrect.


LIABILITY

  • Stones Work is not liable for any indirect, incidental, or consequential damages arising from the use of our products.
  • Our liability is limited to the purchase price of the product.


PRIVACY

  • Stones Work is not liable for any indirect, incidental, or consequential damages arising from the use of our products.
  • Our liability is limited to the purchase price of the product.


PRIVACY

  • We respect your privacy and are committed to protecting your personal information.
  • Please refer to our Privacy Policy for details on how we collect, use, and protect your information.


CONTACT US

If you have any questions or concerns, please contact us at: